Please inspect your order upon receipt.
Check contents in the
presence of the carrier. Should your order arrive
damaged or with parts broken or missing, first contact the
shipping company and then contact your salesperson so that we
can help correct the problem.
CLAIMS Should your order arrive in a damaged condition, check contents in the presence of the carrier. Claims for
shortage or error in shipment must be made within 10 days of receipt of goods. Claims for damage or loss in
transit must be made by the consignee directly with carrier.
REFUSED ORDERS
Freight charges, both ways plus a 15% restocking fee will be charged on any refused shipments for
any unauthorized reason.
SHORTAGES If items are missing from your order,
please notify your salesperson within 10 days of receipt.
CARRIERS We ship worldwide via UPS, FedEx, Bax Global, DHL, Truck, Air
Freight, and Sea Freight. Orders are shipped via ground
freight unless another method is specified at time of order.
Domestic Orders (USA, Canada & Mexico) Shipping costs will be added to every order when the order is
processed. As a rule of thumb, shipping for 5-speed transmission
orders costs $125 to US locations east of the Mississippi River, and
$145 to US locations west of the Mississippi River. (Auto to
Manual swaps will be higher)
U.S. Residential deliveries shipped by truck freight are subject to a
$45.00 delivery fee.
For orders sold to customers in Canada and Mexico, American Powertrain
will fill out the necessary NAFTA forms.
International Shipping (please read our notice in
GREEN
below and give us your feedback) Overseas Orders All taxes, duties and customs fees are the responsibility of the
customer.
International customers can save up to 82% off
typical international shipping rates by following these four
easy steps:
We have partnered with Bongo International
to service our customers Worldwide!
Click Below to Get Started:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
If you have any questions, please feel free to contact Bongo through
live chat or by
e-mail. They will be glad to assist you.
Notice to our customers: At this time, we view
BongoUS as being advantageous to both our customers as well as
our companies.
Due to Bongo's procedures in fraud detection, their services to
us are advantageous. They will take additional steps with
you such as depositing a small amount into your bank account or
onto your credit card account and you'll confirm that amount
with them before they will ship. They also help you with
estimating your shipping costs, and of course, you can run your
own calculations on Fedex.com, etc. Any extra steps taken
with your checkout procedures lets BongoUS and us know that you
do have access to your account and that your credit card is
authentic.
We may implement BongoUS as our only International shipping
service in the near future, but would like your feedback on
whether this would prevent you from purchasing from us or if you
view Bongo's combined shipping,
and the lower Shipping Rates as being an asset to you as
well.
Our webmaster will be collecting your comments for our perusal.
Please email Tina at
webmaster@americanpowertrain.com with your comments.
Being specific will help us with this decision. Thanks so
much.
Please
report any broken links to
Webmaster/Designer,
Tina Mellen-Whittimore
at Tri-Cities Web Solutions
www.TriCitiesWebSolutions.com Solutions@TriCitiesWebSolutions.com
Copyright 2009, American Powertrain. All Rights
Reserved.
The following are Trademarks of The Driven Man, LLC and
are for the sole use of its companies and assignees.
Any other use without written permission of The Driven
Man, LLC is prohibited:
American Powertrain™, the American
Powertrain Eagle logo/graphic, The Driven Man™ and the
following terms:
Ceramix™, Organix™, ProTwin™, TKOExtreme™,
TKO600Extreme™, 600Extreme™, Hydramax™, 3650S™,
3650Plus™, 3650Extreme™,
T45S™, T45Plus™, T45Extreme™, T5R™, T5S™, T5Plus™,
T5Extreme™, ProGrip™, ProFit™, ProBuilt™, T56Plus™,
T56Extreme™
