Warranties
All parts sold by us are warranted against defects in material and
workmanship either by the original manufacturer or by American Powertrain for the specified term. This warranty does not cover
installation or consequential labor, failure resulting from
improper installation, failure of a related component, or
failure resulting from abuse or commercial or racing usage. Our
liability is limited to the cost of the
original component.
We reserve the right to replace or repair defective merchandise,
or refund the purchase price, at our discretion. |
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Disclaimer
We make every effort to supply you with original parts, when obtainable, at a reasonable price. Items that are
obsolete will be the highest quality reproductions that we can supply. If you have any questions, please
ask your sales person. |
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Pricing
Prices are subject to change without prior notice. |
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SEE ALSO
How to
Buy from Us
Shipping Information |
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Return Policy
All Returned Parts must have a Return Authorization Number (RA #)
clearly marked on the outside of the box and must be shipped
pre-paid in original condition. Obtain this Return
Authorization Number from your salesperson before returning any
parts to us. You must include the Return Authorization Number
with the returned part, in order to receive proper credit for
the returned merchandise. No collect shipments will be accepted.
Please insure the returned parts for full
value to protect yourself against loss. All truck freight returns must be authorized in advance.
Returned Parts may be subject to a 20% restocking fee.
Unauthorized returns (i.e. returns not having an RA#) will be
refused.
We will not accept any returns after thirty (30) days from date of
purchase. |
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The following parts are Not Returnable:
Used Parts. All used part sales are final.
Electrical Parts.
Special Order Parts.
Any Parts which have been installed, marked, plugged-in, etc.
Workshop Manuals. |
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Special Order Items
Special Order items require a 50% non-refundable deposit. There will be a 20% charge on any cancellation of all Special Order items, including transmission products.
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Core Returns
Cores for rebuilt parts must be returned in original boxes. All
cores must be complete, drained, fully assembled, and without
damage to receive full core credit. Adjustments will be made for
cores that are incomplete, incorrect, damaged, or in
non-repairable condition. Orders which include a core charge
will have an RA # included in the enclosed paperwork.
Please allow thirty (30)days from the date we receive your core to
process your credit.
There will be a core charge on all rebuilt items--No Exceptions! This is necessary to insure core returns. A copy
of the original invoice must accompany all returned cores. Core charges will be credited or refunded only after it
has been determined that the core is complete and is rebuildable. Any defective core will be credited accordingly.
We reserve the right to refuse core returns after 30 days from date of sale.
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Refused Orders
Freight charges, both ways plus a 20% restocking fee will be charged on any refused shipments for
any unauthorized reason. |
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Back Orders
If there is to be any delay in filling your order, you will be notified. Back Orders will be held for 60 days. All Back Orders will be shipped within 60 days or cancelled. If you do not want
us to ship Back Orders, we must be notified immediately or you will be subject to our returns
policy on merchandise returned. |
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Damage/Claims/Shipping/Shortages |
CHECK ALL SHIPMENTS BEFORE YOU SIGN FOR THEM
Should your order arrive in a damaged condition, check contents in the presence of the carrier. Claims for
shortage or error in shipment must be made within 10 days of receipt of goods. Claims for damage or loss in
transit must be made by the consignee directly with carrier. |
